January 2018
Beginner to intermediate
370 pages
8h 5m
Japanese
Content preview from マッピングエクスペリエンス ―カスタマージャーニー、サービスブループリント、その他ダイアグラムから価値を創る
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
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インターネットが発展と進化を続ける中で、サービスエコシステムの複雑
さが増しています。製品同士が接続されるようになり、ネットワークに接続
せず独立して動作するスタンドアローンの製品やサービスが過去のものとな
りつつあるのです。「『より良い製品』を作れば、おのずから売れる」という
名言が、もはや通じない世の中になってきたわけです。
この名言に代わる、新たな競争優位性獲得の決め手は「エコシステムを視
野に入れた思考」です。これについて、ナラティブコンサルティングの第一
人者であり、経済誌『フォーブス』のウェブサイトに記事を多数寄稿してい
るスティーブ・デニングは次のように書いています。
たとえ「より良い製品」を創り出したところで、それさえもが恐るべき
速度で姿を消していきかねない。しかし「顧客を喜ばせるエコシステ
ム」なら、構築こそ至難の業だが、いったん構築できさえすれば、ライ
バルにとっては大変な強敵となる
*
。
今後組織の成功のカギとなるのは「その組織が提供するサービス同士がい
かにしっくりなじみ合うか」であり、さらに重要なのが「その組織が提供す
* 記事全文はSteve Denning, “Why Building a Better Mousetrap Doesn't Work Anymore,”
Forbes(Feb 2014)http://www.forbes.com/sites/stevedenning/2014/02/28/why-
building-a-better-mousetrap-doesnt-work-any-more/#65a4ec21761a ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.