January 2018
Beginner to intermediate
370 pages
8h 5m
Japanese
Content preview from マッピングエクスペリエンス ―カスタマージャーニー、サービスブループリント、その他ダイアグラムから価値を創る
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
3.1 価値認識の新たな視点
55
図3-4 法廷弁護士のワークフローを図示したダイアグラム（一部）。下半分に記載したのは、この組織の解決法（オレンジの部分）とその代替法（灰色の部分）である
56
3
章
戦略的洞察の可視化
しかしこれによって国民の暮らしが向上したかというと、そうではなく
*
、
1970年以降、労働時間の増加と所得の減少が続く一方で、配当金の形で見
た株主価値とCEOの賃金とが急上昇しました。その結果、企業に対する信
頼感は史上最低レベルにまで落ち込み、多くの社会問題や環境問題、経済問
題の責任が企業にあると見なされるケースが増えています。
しかし幸い、天秤はまたしても動き始め、事業戦略の視点が「株主価値の
増大」から「共通価値の創出（CSV：Creating Shared Value）」へと移りつつあ
ります。米国の企業競争戦略の大家、マイケル・ポーターは「共通価値の創
出」と題する重要な論文の中で、企業戦略の転換点が来ていることを指摘し、
自らの市場を犠牲にしての企業経営はもはやあり得ないとして、次のように
書いています。
問題の大半は企業そのものにある。過去20〜30年間に提唱された時代
遅れな価値創出法にとらわれて身動きもできずにいるのだ。そのため、
価値創出の視野が相変わらず狭く、実世界とかけ離れた所で短期的業績 ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.