March 2019
Intermediate to advanced
256 pages
6h 6m
Japanese
Content preview from ITIL はじめの一歩 スッキリわかるITILの基本と業務改善のしくみ
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I
アイティル
TIL はじめの一歩
スッキリわかる ITIL の基本と業務改善のしくみ
2019 年 3 月 11日 初版第 1 刷発行
2024 年 8 月 5 日 初版第 7 刷発行
著 者 最上 千佳子
発行人
佐々木 幹夫
発行所
株式会社 翔泳社（https://www.shoeisha.co.jp）
印刷・製本
日経印刷 株式会社
©2019 Chikako Mogami
装丁・デザイン 植竹 裕（UeDESIGN）
DTP 佐々木 大介
吉野 敦史（株式会社 アイズ ファクトリー ）
大屋 有紀子
本書は著作権法上の保護を受けています。本書の一部または全部について( ソフトウェアおよび
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本書へのお問い合わせについては、
12 ページに記載の内容をお読みください。
落丁・乱丁はお取り替えいたします。
03-5362-3705 までご連絡ください。
ISBN978-4-7981-5888-4 Printed in Japan
著 者 プ ロフィー ル
最上千佳子（もがみ ・ちかこ）
京都大学教育学部卒業。システムエンジニアとしてオープン系システムの提案、設計、
構築、運用、利用者教育、社内教育など幅広く経験。顧客へのソリューション提供の中
で
IT サービスマネジメントに目覚め、2008 年 ITサービスマネジメントやソーシング・
ガバナンスなどの教育とコンサルティングを行うオランダ ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.