March 2019
Intermediate to advanced
256 pages
6h 6m
Japanese
Content preview from ITIL はじめの一歩 スッキリわかるITILの基本と業務改善のしくみ
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074
子さんは、メアリーさんのアイデアを元に、「蛍の見える部屋
プラン」のカタログを作り、さっそく提携している旅行会社
に持ち込みました。またメアリーさんは、観光協会の蛍特集のコー
ナーにカタログを置いてもらえるよう交渉し、さらにWebサイトに
も蛍をアピールして「松ノ湯＝蛍の見える宿」を強調しました。
〜数か月後〜
メアリー
「キヨコさん、タイヘンデス！」
清子
「どうされました？」
メアリー
「
夏の予約が殺到デス！蛍の効果デス！！
」
なんと、いつも予約が激減する夏の時期に、3か月以上前から予約
が引っ切りなしに入るようになったのです。しかも、これまでなかっ
た団体客の予約が複数件入っています。
清子
「メアリーさん、この団体客を連れてきてくれたの、毎年1
回だけ団体客を送り込んでくれていたあの旅行会社さん
ですよ。そういえば、このあいだこのプランのカタログを
持って行ったとき、すごく興味を持ってくれたんです」
メアリー
「そうだったんデスカ!やっぱり、相手に全部お任せするだ
けじゃなくて、こちらから提案したり交渉したりするのも
アリでしょ？一緒にビジネスを大きくしていってこそビ
ジネスパートナーと言えるんデス!」
ITIL
Story
Story
夏だ!蛍だ!
清
075
Chapter
02
清子
「ええ、本当に。今回のことでそれがよくわかりました」 ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.