Remote Usability Testing

Familiar equipment

In a remote study, the study participants are required to use their own devices to complete the tasks. This is another significant advantage of the remote methodology because it removes the hurdle of participants having to familiarize themselves with new hardware and/or software. Imagine the usability test of some gaming software. Gamers can be very particular about the equipment they use to play. The remote study allows them to play using the devices they are familiar with, and thus eliminates the hurdle of first having to get used to devices provided to them in a lab. Another relevant scenario is users who require assistive technology, such as a screen reader; using their own devices will ensure that they do not first ...