August 2018
Beginner
202 pages
8h 51m
English
As we discussed in Chapter 1, Why Everyone Should Run Remote Usability Studies, in a remote moderated usability study, the UX researcher and the study participant are both present and connected, but they are not in the same location.
Moderated studies use the internet and collaborative software, so the UX researcher can watch the participant interact with the product being tested and can see their facial expressions. Real-time moderation makes it possible to ask additional questions, based on what is observed as the participant.

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