Remote Usability Testing

Lists

Lists are also a very simple way of representing response information. They are best used for open questions, such as "what is your first impression of …?". They can be used for both unclustered and clustered responses:

• Unclustered responses:
  • For remote moderated studies where the number of responses might be relatively low, the responses can be listed verbatim, ideally enclosed by quotes to support the understanding that these are verbatim statements.
  • For a more visual display, the responses can also be enclosed in a speech bubble, with an optional badge to enable a quick visual identification of the ratio of negative to positive responses. This is useful when the responses are phrases or complete sentences, as shown in the following ...