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Remote Usability Testing
book

Remote Usability Testing

by Inge De Bleecker, Rebecca Okoroji
August 2018
Beginner
202 pages
8h 51m
English
Packt Publishing
Content preview from Remote Usability Testing

Questions

Throughout the session, different types of probing questions are asked, depending on the purpose of the question.

The following are purposes for different types of probing questions:

  • Feedback
  • Elaborating
  • Addressing missed topics
  • Confirmation

Feedback

Feedback questions are generic questions to get feedback and determine the user's understanding and expectations.

Examples of feedback questions include the following:

  • "Tell me what you see on this page."
  • "What do you think you can do on this page?"
  • "Let's say that you want to (buy this item). From here, what you do you think you would do?"
  • "What would you expect if you tapped (this button)?"

Post-task questions are also feedback questions. Some common post-task questions are ...

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Publisher Resources

ISBN: 9781788999045