August 2018
Beginner
202 pages
8h 51m
English
The number of tasks in a study can vary greatly depending on the session duration and the length and complexity of the tasks.
Stakeholders may project the amount of time it should take a user to complete a set of tasks. However, they typically don't account for session setup and teardown time, nor for post-task or post-session survey questions. Their expectation of the time needed to complete a task may also be skewed, because they base it on their own time, which is usually the time an expert user would take rather than a novice user. Time can also be different for someone who runs through the task in a test setting (merely clicking through) versus someone who is completing the task in a real-life environment.
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