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Remote Usability Testing
book

Remote Usability Testing

by Inge De Bleecker, Rebecca Okoroji
August 2018
Beginner
202 pages
8h 51m
English
Packt Publishing
Content preview from Remote Usability Testing

Blocking usability issues

It is possible that a usability issue is related to the main features of that product. Thus, every participant using the product will encounter it and be blocked by it. Subsequent sessions will yield limited feedback due to this type of blocking issue. The decision can be made to halt the sessions and run another study only after those issues are fixed.

Blocking issues like this should be discovered by the UX researcher when they write the discussion guide. If that is the case, the UX researcher will inform the study sponsor while creating the discussion guide. However, the goal of a study is to gather user data, rather than to rely on an expert's review. The study may need to be run until enough data has been gathered ...

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Publisher Resources

ISBN: 9781788999045