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Remote Usability Testing
book

Remote Usability Testing

by Inge De Bleecker, Rebecca Okoroji
August 2018
Beginner
202 pages
8h 51m
English
Packt Publishing
Content preview from Remote Usability Testing

Observed or recorded data

In order to more easily identify patterns, it is useful to organize the data from the user videos and the moderated studies in tables, listing qualitative information such as the following:

  • Issues the users encountered
  • Situations where the participant said probably, I believe, or similar words expressing that they weren't confident
  • Things the study participants felt strongly about, whether negative or positive
  • Responses to open-ended questions

We also similarly organize useful quantitative information, such as the following:

  • Whether the task was completed successfully
  • The time taken to complete the task
  • The number of errors encountered
  • Post-session questionnaire responses

If the study sponsor does not wish that ...

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Publisher Resources

ISBN: 9781788999045