August 2018
Beginner
202 pages
8h 51m
English
If you are reading this book, then you probably already know what usability testing is, but we don't want to make any assumptions about that, which takes us right to the essence of this book: usability testing is about not making assumptions. In fact, it takes the opposite approach. Usability studies are executed in order to gain concrete, actionable insights. Instead of assuming that users will use an interface in a certain manner, usability tests are run to actually monitor their use of the interface, identify where they stumble and what they appreciate, hear their thoughts, understand their decisions and ultimately use this information to improve the product.
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