August 2018
Beginner
202 pages
8h 51m
English
Content preview from Remote Usability Testing
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Think-aloud protocol
In a video-based, remote, unmoderated study, participants are asked to complete one or more tasks while using the think-aloud protocol.
The phrase thinking aloud refers to the participants speaking out loud what they are thinking as they complete each task. It is used in in-person and remote moderated studies. As mentioned in Chapter 4, Running a Remote Moderated Study, it is seen as a reliable method to gain insights into the participant's thoughts as they complete tasks.
The think-aloud protocol works well for unmoderated studies with user videos, but there are a couple of things to consider.
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