August 2018
Beginner
202 pages
8h 51m
English
Content preview from Remote Usability Testing
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Audience
The report of the results of a remote usability test will be of interest to different people within the organization that requested the study. Each group of people will be looking for different things in the report, and this, in turn, will influence how to structure the report and how to deliver the results.
The CEO will want to know what the bottom line of the test results is. The product manager will like to know how to increase conversion. The UX professionals will want to know where the users stumbled with their design. The developer will want to know if any bugs surfaced. A good report should, therefore, have a section where key facts can be easily consumed, followed by sections with more detail for those who require more data. ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.