Remote Usability Testing

Audio capture

At the most basic level, the participant's audio must be captured, and should be clear and understandable. This means that the following criteria must be met:

• The volume must be loud enough
• The audio cannot break up significantly
• There must be consistency in volume and tone to avoid imbalanced audio
• There should be no background noise that impedes the audio quality, such as a hum from computer equipment, an air conditioning unit in the room, static noise, a child crying, or other disruptive household noises
• The participant must enunciate clearly
• If they are not a native speaker of the language of the study, their accent must be easy to understand