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Remote Usability Testing
book

Remote Usability Testing

by Inge De Bleecker, Rebecca Okoroji
August 2018
Beginner
202 pages
8h 51m
English
Packt Publishing
Content preview from Remote Usability Testing

Post-session questions

Post-session questions elicit feedback based on the participant's experience throughout the study, not just for a single task. These questions start with “Based on your experience with the product during this UX study...".

Questions can include benchmark scores, such as USERindex, as discussed in Chapter 2, What Not to Forget When Planning Your Study, as well as feedback questions, such as the following:

  • "What did you like most?'
  • "What did you like least about the app?"
  • "Was anything missing? If you could make recommendations for new features, what would they be?"

We like to ask both how likely a participant is to use the product in the future and how likely they are to recommend it to others. While these are similar ...

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Publisher Resources

ISBN: 9781788999045