August 2018
Beginner
202 pages
8h 51m
English
The difficulty of a task can be seen in the ease-of-use rating or task completion scores. Look into the reasons that the participants gave, determine how many participants encountered the same issue, and identify whether there is an underlying issue. For larger numbers of participants, it might also be of interest to look into the participant profiles for similarities, such as "participants familiar with competitive products found this task to be …".
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