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Remote Usability Testing
book

Remote Usability Testing

by Inge De Bleecker, Rebecca Okoroji
August 2018
Beginner
202 pages
8h 51m
English
Packt Publishing
Content preview from Remote Usability Testing

Level of engagement

The two extreme levels of engagement are the talker and the quiet type. Many participants fall somewhere in between.

The talker

The talker, as the term indicates, talks a lot. They easily go off on a tangent, and it may be difficult to interrupt them so that they can be redirected. 

The quiet type

The quiet type doesn't say much, and won't elaborate on their own. This makes it hard to get enough insightful feedback. They are sometimes reluctant to say much, for fear of making a mistake. It may be helpful to remind the participant that we are not judging them, and that we are open to any feedback they may have.  

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Publisher Resources

ISBN: 9781788999045