August 2018
Beginner
202 pages
8h 51m
English
Content preview from Remote Usability Testing
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Are there any inconsistencies in the responses?
This is especially pertinent in survey-based studies where no follow up is possible. We have encountered participants that responded to all USERindex questions (positively formulated statements) with "strongly disagree" while at the same time rating the product under testing with five stars and responding to the NPS question (how likely are you to recommend this product…?) with a ten (extremely likely). We have also had responses where participants rated a task as difficult, but who in their elaboration stated that "it was not at all difficult, because....".
What to do then? If possible, the best course of action is to follow up with the participant and validate the responses. In a remote unmoderated ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.