August 2018
Beginner
202 pages
8h 51m
English
Content preview from Remote Usability Testing
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Style
While tone is participant-facing, style refers to the way in which the moderator writes the discussion guide for their own use during the sessions.
There are two styles: a verbatim script, and a more concise list of bullet points.
There is no right or wrong approach to a discussion guide, as long as it helps the moderator to stay on track and cover what needs to be covered. Some moderators prefer a verbatim script, because it ensures that each participant receives an identical treatment. This, in turn, helps to avoid distortion in the results. Some prefer a verbatim script so that they can fall back on it. Others may feel more comfortable with bullet points, since they may find it easier to scan.
Examples of both discussion guide styles ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.