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Remote Usability Testing
book

Remote Usability Testing

by Inge De Bleecker, Rebecca Okoroji
August 2018
Beginner
202 pages
8h 51m
English
Packt Publishing
Content preview from Remote Usability Testing

Post-task questions

Post-task questions will vary based on the task and what the UX researcher is attempting to learn from the participant's experience.

Common post-task questions include the following:

  • Ability to complete the task: "Were you able to complete the task?"
  • Ease of completing the task: "How easy or difficult was it to complete the task?"
  • When a task was difficult to complete: "Please explain your answer."
  • Confident: "How confident or not confident are you that you successfully….?"
  • If exploring for pain points: "If you were using this product outside of this study, how likely would you be to continue?"
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Publisher Resources

ISBN: 9781788999045