- Open any standard web browser and type the instance address.
- Log in to your Service-Now instance with the credentials.
- On the left-hand side, type system logs in the search box and Service-Now will search System Logs application for you, as shown here:
Systems log module
- It is important to note that only the following activity can be logged in System Logs application (reference Service-Now):
- Workflows
- Configuration
- Chat sessions
- Transactions for each view of each page in the system, including load times for networks, servers, and browsers
- Inbound and outbound e-mail
- Events triggered in the system
- Imports and integrations ...
