ServiceNow provides three key features to control what and who comes in and out of the application bubble:
- Delegated Development can grant users special privileges to work with your application - but only with this app. You can, for example, give a user the ability to create reports for the Hotel application, but unless you grant other (perhaps global) privileges, the user won't be able to create reports for another.
- Scoped Administration (to be renamed Local Administration) restricts global administrators from accessing the application. Typically, if you have the System Administrator (admin) role, you have access to everything on the instance. With Scoped Administration, this may no longer be the case. ...