August 2017
Intermediate to advanced
1330 pages
56h 17m
English
ServiceNow is constantly improving the user interface to help you use the platform more effectively. The version used for fresh instances in Helsinki is UI16, and it takes advantage of modern browsers to provide a clean look while giving some really useful features, some of which are touched on here.
Old browsers (such as IE 7 and 8) can't use UI16 and default back to UI11. Instances that were upgraded from an older version must activate the plugin manually. The product documentation has much more information:
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