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ServiceNow: Building Powerful Workflows
book

ServiceNow: Building Powerful Workflows

by Tim Woodruff, Ashish Rudra Srivastava, Martin Wood
August 2017
Intermediate to advanced
1330 pages
56h 17m
English
Packt Publishing
Content preview from ServiceNow: Building Powerful Workflows

Enabling Single Sign-on through SAML

The use of Single Sign-On (SSO) has exploded in the past few years. Active Directory Federation Services (ADFS) and, more recently, Azure AD have contributed to this growth by providing a mechanism to which many companies can easily hook in. ADFS provides a SAML 2 endpoint with which cloud-based solutions such as ServiceNow can authenticate.

SAML is by far the most common SSO solution (mainly because of ADFS), so it is discussed in this section. Other technologies such as OpenID get very similar results.

SAML is a relatively complex XML-based protocol that provides many different ways to exchange authentication data securely. ServiceNow supports the browser post profile. This means that the instance will ...

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Publisher Resources

ISBN: 9781788628730