August 2017
Intermediate to advanced
1330 pages
56h 17m
English
Content preview from ServiceNow: Building Powerful Workflows
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Importing users from an LDAP server
Since connecting to an LDAP server is so common, ServiceNow provides a record producer to prompt you for the right information.
- Navigate to System LDAP > Create New Server, and populate these fields:
- Type of LDAP Server: Other
- Server name: Gardiner Hotels
- Server URL: ldap://ldap.gardiner-hotels.com/
This LDAP server provides a few test user records and a few groups. There are other example systems provided as a free service on the Internet.
- Starting search directory: dc=gardiner-hotels,dc=com
LDAP queries need a starting point: the top of the tree. Domain names like this are most commonly used, where dc stands for domain component.
- Click on Submit.
- In the LDAP Server record that is shown next, ...
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