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ServiceNow: Building Powerful Workflows
book

ServiceNow: Building Powerful Workflows

by Tim Woodruff, Ashish Rudra Srivastava, Martin Wood
August 2017
Intermediate to advanced
1330 pages
56h 17m
English
Packt Publishing
Content preview from ServiceNow: Building Powerful Workflows

Exploring the activities

The activities available to the workflow are listed on the extreme right-hand pane of the graphical workflow editor. Some are dependent on the table the workflow is running against. For example, task activities are only available to a workflow from a table extended from Task.

The following activities are more commonly used:

  • The Approvals group provides several activities that are mostly only available to Task tables. Workflow allows complex scenarios to be determined using the Approval Coordinator activity. The Group Approvals functionality allows us to involve multiple people easily. The next section dives into this topic in much more detail.
  • The Conditions group allows logic to be made in the workflow through ...
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Publisher Resources

ISBN: 9781788628730