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ServiceNow: Building Powerful Workflows
book

ServiceNow: Building Powerful Workflows

by Tim Woodruff, Ashish Rudra Srivastava, Martin Wood
August 2017
Intermediate to advanced
1330 pages
56h 17m
English
Packt Publishing
Content preview from ServiceNow: Building Powerful Workflows

Display business rules and g_scratchpad

Display business rules execute on the server when a request is made to display a record in a form, but before the data is sent from the server to the client. The current object is available to Display business rules, but any changes to the field values, while they are sent to the client and displayed in the form, are not permanent unless the user saves the record with the new values.

The primary usage of a Display business rule though, is to set values on the g_scratchpad object. This object is passed to the client, along with the rest of the data about the record, which means that it's also accessible on the client. Thus, Display business rules can be used to retrieve data from the server, and send ...

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Publisher Resources

ISBN: 9781788628730