Setting properties
One of the simplest ways to control the platform is to set properties. There are lots of things you can change by just clicking on a box or changing a value. And just like everything else in ServiceNow, the configuration properties that you set are stored in a table-the System Properties [sys_properties] table to be precise.
To see how many options you can choose, type Properties in the filter-text box of the application navigator. Many matches will be shown, including System Properties > UI Properties. This collection contains some very useful options, including how forms look and feel, whether list editing is enabled, and whether Insert and Stay is always available. You may want to spend some time and find out what they ...
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