August 2017
Intermediate to advanced
1330 pages
56h 17m
English
Content preview from ServiceNow: Building Powerful Workflows
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Using the Email Accounts plugin
While ServiceNow only provides a single e-mail address, it has the ability to pull in e-mails from multiple external e-mail accounts. Navigate to System Mailboxes > Administration > Email Accounts to set them up.
Since ServiceNow does not provide multiple e-mail accounts, it is the customer's responsibility to create, maintain, and configure the instance with the details, including the username and passwords. The instance will need to connect to the e-mail account, which is often hosted within the customer's datacenter. This means that firewall rules or other security mechanisms may need to be configured.
ServiceNow does support the use of a VPN tunnel. This allows ServiceNow to connect into a customer's datacenter, ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.