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ServiceNow: Building Powerful Workflows
book

ServiceNow: Building Powerful Workflows

by Tim Woodruff, Ashish Rudra Srivastava, Martin Wood
August 2017
Intermediate to advanced
1330 pages
56h 17m
English
Packt Publishing
Content preview from ServiceNow: Building Powerful Workflows

Converting between Data and UI Policies

It's often possible to convert a UI Policy to a Data Policy, and vice versa. On the UI Policy form, you'll find a UI Action called convert this to Data Policy.

This UI Action will only show up if the following criteria are met:

  1. The Run Scripts tick-box on the Advanced view must not be checked.
  2. The Global tick-box must be checked.
  3. Any UI Policy Actions associated with the UI Policy must not affect the visibility of a field (all Actions must have the Visible field set to Leave alone).

If the above conditions are met, you'll see the Convert this to Data Policy UI Action under the Related Links section of the form.

Clicking this link will automatically generate a new Data Policy and take you to the form ...

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Publisher Resources

ISBN: 9781788628730