August 2017
Intermediate to advanced
1330 pages
56h 17m
English
Content preview from ServiceNow: Building Powerful Workflows
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Send to event creator
When someone comes to me and says, "Martin, I've set up the e-mail notification, but it isn't working. Do you know why?" I like to put money on the reason. I very often win, and you can too. Just answer with "Ensure Send to event creator is ticked and try again."
You can test various combinations of users by using the Preview Notification button. Select a user and a record, and it will show you who will get it, and what it looks like.
The Send to event creator field is only visible in the Advanced view, but is the cause of this problem. So tick Send to event creator. Make sure this field is ticked, at least for now. If you do not, when you test your e-mail notifications, you will not receive your e-mail.
Why? This option ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.