ServiceNow: Building Powerful Workflows

Keeping import sets running

It is common to have scheduled imports running every day, processing hundreds of thousands of records. To ensure that the instance does more than just import data, make Transform Maps as efficient as possible. Their processing speed depends on a great deal of things, including how much data there is, what format it is in, and what the target table looks like.

The product documentation has an article on Troubleshooting Import Set Performance. It provides some useful advice if things are getting slow. https://docs.servicenow.com/bundle/helsinki-servicenow-platform/page/administer/technical-best-practice/concept/c_TroubleshootImportSetPerformance.html

One of the most important items is the checkbox on the transform ...