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ServiceNow: Building Powerful Workflows
book

ServiceNow: Building Powerful Workflows

by Tim Woodruff, Ashish Rudra Srivastava, Martin Wood
August 2017
Intermediate to advanced
1330 pages
56h 17m
English
Packt Publishing
Content preview from ServiceNow: Building Powerful Workflows

changes(), changesFrom() and changesTo()

The changes(), changesFrom(), and changesTo() methods of the GlideElement class are generally called from within business rules that run before or after a given database update is made. These methods return a boolean value indicating whether a field has changed at all, whether it's changed from a specified value, or whether it's changed to a specified value, respectively.

The changes() method does not accept any arguments. It doesn't need to, because it's being called from the GlideElement corresponding to the field, so it already knows which field is being checked.

changesFrom() and changesTo() however, both take one argument - a value to compare the old or new value of the field to, respectively. ...

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Publisher Resources

ISBN: 9781788628730