August 2017
Intermediate to advanced
1330 pages
56h 17m
English
Content preview from ServiceNow: Building Powerful Workflows
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Determining what an inbound e-mail is
Every two minutes, the platform runs the POP Reader scheduled job. It connects to the e-mail account specified in the properties and pulls them all into the Email table, setting the Mailbox to be Inbox.
Despite the name, the POP Reader job also supports IMAP accounts.
This fires an event called email.read, which in turn starts the classification of the e-mail. It uses a series of logic decisions to determine how it should respond. The concept is that an inbound e-mail can be a reply to something that the platform has already sent out, is an e-mail that someone forwarded, or is part of an e-mail chain that the platform has not seen before; that is, it is a new e-mail. Each of these are handled differently, ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.