August 2017
Intermediate to advanced
1330 pages
56h 17m
English
Out of the box, Service-Now provides Service Catalog Application to support catalog item, and under the application, Maintain Item module is available for viewing existing catalog item (Sales Laptop) or creating new catalog item.
Service-Now portal/end user view may be classified in many ways according to organization’s business and it is important to note that here may be many catalog items for serving different purpose like for facilities, legal, IT, procurement, marketing and so on.
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