ServiceNow: Building Powerful Workflows

Building out the data structure

Let's create the tables and fields we need step by step. Let's start with the Room table first.

1. Return to System Definition > Tables to create another new table. Use the New button on the list. Fill out fields as follows, click on the menu button, and then click on Save (don't click on Submit!):
   • Label: Room
   • Add module to menu: Hotel

I suggest using the Save button, accessible via the three-line menu icon (or right clicking on the header) rather than using Submit to commit records to the database. This ensures that the updated record is shown on screen after saving rather than redirecting to the previous ...