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Performance Management Systems and Strategies by Dipak Kumar Bhattacharyya

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HISTORY OF PERFORMANCE MANAGEMENT

Historically, the concept of performance management was developed to authenticate the process of wage determination. Also, organizations traditionally used performance management to drive the behaviours of employees to get specific outcomes. However, such a rewards-driven approach to performance management could not be sustained in knowledge-intensive organizations. Moreover, traditional organizations have also started becoming knowledge intensive for technology-intensive manufacturing processes. The focus of performance management has gradually shifted towards promoting the learning and development of the reinforced work environment. It became a process of continuous development of employees to sustain organizational ...

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