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Performance Management Systems and Strategies by Dipak Kumar Bhattacharyya

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CHARACTERISTICS OF AN APPRAISAL SYSTEM

Performance appraisal systems need to be accepted by all. It is important at the outset to understand the distinction between the performance evaluation and appraisal. Patten (1982) defined performance evaluation as the objective assessment, that is, more emphasis on quantitative assessment of performance, while performance appraisal is more holistic, as it considers both the objective and subjective assessment of the employees’ performance. In line with Patten, therefore, we can define performance appraisal as the configuration of ‘feed, development and assessment’. As a process, performance appraisal, therefore, focusses on the job of employees, the work environment prevalent in the organization, and the ...

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