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Performance Management Systems and Strategies by Dipak Kumar Bhattacharyya

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INTRODUCTION

In today's complex business environment, performance improvement is the most challenging task for any organization. In this concluding chapter, we have discussed various contemporary performance improvement tools. The major drivers for organizational performance improvement are business process re-engineering (BPR), Toyota production system (TPS) and lean management, six-sigma, total quality management (TQM), and quick response manufacturing (QRM). Successful use of these tools depends on the specific requirements of the organizations. Business process reengineering (BPR) in organizations is now considered essential to keep pace with global competition. Among others, BPR requires organizations to align with change, which altogether ...

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