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Performance Management Systems and Strategies by Dipak Kumar Bhattacharyya

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DEFINITION

Strategic performance management, sometimes also referred to as corporate performance management or enterprise performance management, is a major focus for many organizations. The main goal of the SPM is to provide clear guidance and help organizations to get results. Particularly, SPM benefits those who already have a performance management strategy and who want to learn about current best practices to improve on it. In our introductory discussions, we have already defined SPM as a process to steer the organization through the systematic definition of mission, strategy, and objectives of the organization, and making these measurable through critical success factors and key performance indicators, in order to take corrective actions ...

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