June 2011
Intermediate to advanced
378 pages
14h 11m
English
Content preview from Performance Management Systems and StrategiesBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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ETHICAL DILEMMA IN PERFORMANCE MANAGEMENT
In the process of performance evaluation, the following ethical dilemmas are experienced by performance reviewers.
- Emphasis on trait-oriented and subjective performance evaluation criteria, which are difficult to quantify—It is always desirable to use objective criteria for performance evaluation. Subjective evaluation often becomes discriminatory. Using the SMART approach, and so also BARS (behaviourally anchored rating scales), many subjective performance attributes can be quantified (Barrett, 1966, Campbell et al., 1970, and Smith and Kendall, 1963).
- Ambiguous performance standards and KPIs—This restraints accurate assessment of performance. Performance standards need to be quantitative; time bound, ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.