Performance Management Systems and Strategies

MENTORING AND COACHING

Mentoring and coaching are often construed as synonymous. But this is not always true. Coaching is a process of developing skills and knowledge of people to improve their job performance. Hence, coaching primarily focuses on achieving the goals of the organization. In that respect, coaching is more specific to facilitate achievement of employees’ goals so that organizational goals are achieved—it is narrow in approach. Often organizations that expect their employees to deliver results even with stretched goals limit their focus on coaching.

On the contrary, mentoring is more holistic. It facilitates employees’ total development, builds relationships, and even inculcates confidence in employees which autonomously compels ...