June 2011
Intermediate to advanced
378 pages
14h 11m
English
Content preview from Performance Management Systems and Strategies
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THE 360-DEGREE APPRAISALS
This appraisal method is now largely in use throughout the world. It requires performance feedback from all important stakeholders of the organization, such as the ratee himself, his superiors, peers, other team members, customers, and suppliers. Apart from its effectiveness in reporting performance, this method also ensures total employee involvement (TEI) and employee empowerment. It reduces the error of a subjective evaluation system in an organization.
The 360-degree feedback
Suman Dubey, General Manager (Operations) in a KPO outfit, knew he was a demanding boss. During a 360-degree feedback from his subordinates, he was in for a shock. The subordinates did not stop at saying he was a hard taskmaster, they even ...
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