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Performance Management Systems and Strategies by Dipak Kumar Bhattacharyya

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THE 360-DEGREE APPRAISALS

This appraisal method is now largely in use throughout the world. It requires performance feedback from all important stakeholders of the organization, such as the ratee himself, his superiors, peers, other team members, customers, and suppliers. Apart from its effectiveness in reporting performance, this method also ensures total employee involvement (TEI) and employee empowerment. It reduces the error of a subjective evaluation system in an organization.

The 360-degree feedback

Suman Dubey, General Manager (Operations) in a KPO outfit, knew he was a demanding boss. During a 360-degree feedback from his subordinates, he was in for a shock. The subordinates did not stop at saying he was a hard taskmaster, they even ...

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