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Performance Management Systems and Strategies by Dipak Kumar Bhattacharyya

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MANAGERIAL SKILLS AND COMPETENCIES

Skills of the managers have now become important factors to address the global competitiveness at organizational and also at the national level. Obviously, imparting skills through training and development is yet not recognized as an important initiative at organizational level both for the problem of quantification of benefits, and in organizational beliefs that training can hardly help people to develop their skill. Skill is defined as a coordinated series of actions that serve to attain some goal or accomplish a particular task. Operationally, skills are defined widely as overt responses and controlled stimulation. Overt responses may be verbal, motor, or perceptual. Verbal response typically stresses on ...

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