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Performance Management Systems and Strategies by Dipak Kumar Bhattacharyya

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MULTI-SKILLING

For effective employee performance, multi-skilling of people is very important. Multi-skilling is defined as the process to train employees in a variety of skills, even crossing the traditional trade-specific or craft-specific skill sets. Thus to develop multi-skills, employees require additional training to enable them to perform more jobs within the same job family or to do the entire jobs from a holistic point of view. Multi-skilling is often misconstrued to succeed downsizing. But downsizing occurs for skill obsolescence, among other reasons, while multi-skilling is for holistic development of human potentialities to effectively address to the requirements of changing production process (more flexible and customized), organizational ...

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