June 2011
Intermediate to advanced
378 pages
14h 11m
English
Content preview from Performance Management Systems and StrategiesBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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DEFINITION AND CONCEPTS
The balanced scorecard is a strategic management approach developed by Kaplan and Norton (1992). The balanced scorecard clearly prescribes what an organization should measure to balance its financial perspectives. In its true sense, the balanced scorecard can be better referred to as a management system rather than only a measurement tool to track the degree of balance in the financial results of an organization.
Through balanced scorecards, organizations can realize their vision and strategies, translating those into action plans. In the process of translating the activities into the balanced scorecard, organizations can develop the strategic framework and achieve the performance goals. Also the scorecard can set the ...
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