O'Reilly logo

Performance Management Systems and Strategies by Dipak Kumar Bhattacharyya

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

CHAPTER 11

Performance Measurements Through Balanced and HR Scorecards

Learning Objectives

After reading this chapter, you will be able to understand:

  • Definition and concepts of balanced scorecard

  • Different perspectives of the balanced scorecard

  • Benefits of the balanced scorecard

  • Concepts of HR scorecard

  • Approach to HR scorecard

  • Process of developing HR scorecard

  • Benefits of HR scorecard

  • Need for implementation of the balanced HR scorecard

Managing Crisis with a Scorecard-based Performance Management System

Bank Universal was established in the year 1990, merging three small banks. Initially it focused on corporate banking and later on expanded to retail banking, primarily in Jakarta and other major cities of Indonesia. With ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required