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Performance Management Systems and Strategies by Dipak Kumar Bhattacharyya

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CONCEPTUAL FRAMEWORK OF PMS

Ferreira and Otley (2005) have defined the conceptual model of PMS. Often we consider this as the generic model, although we have many other contributors. Three areas of this conceptual model are: the focus of PMS, the context of PMS, and the culture of PMS. Integrating the three we get the conceptual model of PMS.

The focus of PMS is to account for the performance of the organization. The accountability for a specific task or job accomplishment relies on the relationship between the supervisors and the employees. It is instrumental in bridging the gap between the PMS objective and the actual performance. Thus, the focus of PMS must ensure that the desired ends are achieved through the chosen means of action. This ...

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