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Performance Management Systems and Strategies by Dipak Kumar Bhattacharyya

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INTRODUCTION

Organizational performance depends on factors like strategy, structure, technology, type of people employed, and management style. Among all these, however, people factor or the behaviour of individual employees is most crucial. It is the people who make their contribution to achieve the expected level of performance at the individual, group and at the organizational level. Various researchers on team performance like Burns and Stalker (1966), Morgan (1993), Weber (1964) could relate the employees’ performance to the structure of the organizations. Herzberg (1968), McClelland (1988), Maslow (1943), Roethlisberger and Dickson (1964), and Taylor (1947), however, focused on what motivates the individual worker. However, the arguments ...

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